Building a People-First Culture

In today’s fast-paced, technology-focused work environment, a digital divide can arise between office operations and the needs of your employees. A people-first culture removes this barrier to help foster a sense of belonging, clarify communication, drive efficiency and mitigate risk associated with job dissatisfaction – all of which improve your bottom line.


To be the engine that enables businesses to grow and evolve.

How do you ensure your employees are heard, understood and respected?

With a solid HR infrastructure in place, consider the underlying importance of your HR and how they enhance your company’s work environment.

Provide easily accessible resources to answer employees' confidential HR-related questions.

Provide access to mental health support and other resources.

Clearly explain benefits and how to take advantage of them.

Emphasize the importance of taking time off.

Consider additional ways your business can flex to better meet your people’s needs.

Cultivate a culture where self-care isn’t just a buzzword, but crucial to boost productivity and avoid burnout.

Encourage open, empathic conversation and constructive feedback, and consider how your employees’ goals and aspirations influence the evolution of your organization.

As experts in this field, we have access to a wealth of data and resources that help businesses like yours improve your greatest asset: your employees. Check back here or sign up for our newsletter for tips and tools that will help you support your own people-first culture.

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Frequently Asked Questions

Haven’t worked with a PEO before? Curious or even concerned about how our organizations will work together? Explore our most asked questions, and please reach out to us at any time for further clarification.

What is a PEO?

Professional employer organizations (PEOs) provide human resource services for their clients—paying wages and taxes and assisting with compliance with myriad state and federal rules and regulations.  In addition, PEOs also provide workers with access to 401(k) plans, health, dental and life insurance, dependent care and other benefits. In doing so, they enable clients to cost-effectively outsource the management of human resources, employee benefits, payroll and workers’ compensation. PEO clients can thus focus on their core competencies to maintain and grow their bottom line.

Who uses a PEO?

Any business can find value in a PEO relationship. Increasingly, larger businesses also find value in a PEO arrangement because PEOs offer robust web-based HR technologies and expertise in HR management. PEOs can partner with companies that have 20, 50, 500 or more employees and work in conjunction with their existing human resources department depending on size.

PEO clients include different types of businesses ranging from accounting firms to high-tech companies, healthcare companies and manufacturers. A broad range of professionals, including doctors, retailers, mechanics, engineers and plumbers, also benefit from PEO services.

How does a PEO arrangement work?

Once a client company contracts with a PEO, the PEO will then co-employ the client’s worksite employees. In the arrangement among a PEO, a worksite employee and a client company, there exists a co-employment relationship, which involves a contractual allocation and sharing of employer responsibilities between the PEO and the client pursuant to a client service agreement (CSA). The PEO typically remits wages and withholdings of the worksite employees and reports, collects and deposits employment taxes with local, state and federal authorities. The client company retains responsibility for and manages product development and production, business operations, marketing, sales and service. The PEO and the client will share certain responsibilities, as determined in the CSA. As a co-employer, the PEO will often provide a complete human resource and benefit package for worksite employees.

Why would a business use a PEO?

Business owners want to focus their time and energy on the “business of their business” and not on the “business of employment.” As businesses grow, most owners do not have the necessary human resource training, payroll and accounting skills, the knowledge of regulatory compliance, or the backgrounds in risk management, insurance and employee benefit programs to meet the demands of being an employer. PEOs give companies access to many benefits and employment amenities they would not have otherwise.

Do business owners lose control of their businesses when they work with a PEO?

In short, no! The PEO client/business owner retains ownership of the company and control over its operations. As co-employers, the PEO and client will contractually share or allocate employer responsibilities and liabilities per a client service agreement (CSA). The PEO will generally only assume responsibilities associated with a “general” employer for purposes of administration of benefits and remittance of payroll and payroll taxes. The client will continue to have responsibility for worksite safety and compliance. The PEO will be responsible for remittance of payroll and employment taxes, may maintain employee records and may retain a limited or general right to hire and fire, as delineated in the CSA. Because the PEO also may be responsible for providing access to workers’ compensation coverage, many PEOs also focus on and provide assistance with safety and compliance. In general terms, the PEO will focus on employment-related issues, and the client will be responsible for the actual business operations.

How many businesses use a PEO?

PEOs provide services to between 156,000 and 180,000 businesses, employing between 27 and 34 million people.

How do employees benefit from a PEO relationship?

Through a PEO, the employees of client businesses gain access to big-business employee benefits such as: 401(k) plans; health, dental, life and other insurance; dependent care; and other benefits they might not typically receive as employees of a small company. And, when a company works with a PEO, job security is improved as the PEO implements efficiencies to lower employment costs. Job satisfaction and productivity increase when employees are provided with professional human resource services, enhanced benefits, training, employee manuals, safety services and improved communications.


Building a business shouldn’t mean guessing about overtime regulations. Instead, partner with a PEO and get expert advice to cut through the red tape.

Remote Workforce

With more employees working remotely, you might have 50 new sets of rules to learn for your business. Instead, get a PEO with expertise in every state’s policies and regulations.

People-first philosophy. Real-world application.

Schedule a consultation with us, and we will provide a customized approach to your HR needs.